I tried your app for one month and will be canceling before my month is over.IPVanish is a US-based VPN service. ![]() I’m not going to go through your stock answer of contacting your help center and receiving no solution to an app that does not function as stated. Too many bad reviews with all the same problems I am experiencing. You must turn off the VPN in order to access this application. Several apps will not function and state. Yes, I have tried your On Demand feature but it does not work either. I have to restart my phone to reconnect SEVERAL times a day! It disconnects when I have been at home on the same WiFi. Even if VPN is shown as active while on another app, when I go to your app, it is disconnected and showing my true location. The VPN disconnects constantly throughout the day. Worst app I’ve ever tried much less PAID fir. If you can’t fix it, be honest and admit that rather than wasting my time and money. No one has acknowledged my request for a refund since they have not been able to help me. Also, my credit card info was hacked while on WiFi last week just after my IPvanish stopped working. They each often ask for the same or similar info as the last or suggest things that I have stated that I have already tried. Now I have been going back and forth with a half dozen different support personnel and got absolutely no where. Unfortunately I paid for the year upfront. I have done all of the updates as soon as they come out. In fact the option isn’t even available anymore. It no longer will let me sign in on my iPhone with my thumb print for some reason. It only connects on WiFi half the time and that’s when I need it most. I have installed, uninstalled, and reinstalled IPVanish on both my iPhone and Mac desktop at least a dozen times in less than a year. Great! I paid for a year of IPVanish and I can’t use it. I ask, “Why? I haven’t even used the app since I updated my iOS.” I delete it, reluctantly. I say I have IPVanish but haven’t used it for at least one month. About 45 minutes later Apple asks me if I have VPN software. I backup my phone and do a factory reset to no avail! Since, it’s not my service provider I call Apple. I spend at least 6 hours on the phone with AT&T and in person at their store. The WiFi symbol wouldn’t even appear on my phone. Then when I’m home I couldn’t even connect to my WiFi. Most other apps wouldn’t even open because they said I didn’t have an internet connection. I couldn’t even stream ANY music and when FB did open, no pictures would load. Then I updated my phone OS to iOS 13.1.2 an as I did that, my cellular data basically stopped. Then slowly and slowly it went down to between 7-9 mbps ddownlaod and around 5-7 upload speed. For instance, when I first downloaded it I would get my normal WiFi speeds (109 mbps download and 127 mbps upload). When I did, it did work., but the longer I had it on my phone the less it worked. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mudhook Marketing Verified email The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved. ![]() You can try any of the methods below to contact IPVanish: Fast & Secure VPN. ![]() We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. Listed below are our top recommendations on how to get in contact with IPVanish: Fast & Secure VPN. ![]() IPVanish: Fast & Secure VPN Contact Information
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